Refund Policy
Refund Policy
Effective Date:
At CableTVInternet, we strive to provide exceptional cable and internet services. If you’re not completely satisfied, our Refund Policy outlines the conditions under which refunds may be issued.
1. Eligibility for Refunds
Refunds may be granted in the following circumstances:
- Service Issues: If technical issues prevent you from accessing services and we are unable to resolve the issue within a reasonable timeframe.
- Billing Errors: If you are charged incorrectly or for services you did not authorize.
- Cancellation Within Grace Period: If you cancel your subscription within [Insert Number of Days] of activation, you may be eligible for a refund, less any applicable fees.
2. Non-Refundable Charges
The following are non-refundable:
- Installation fees and equipment charges.
- Pro-rated charges for partial months of service.
- Fees for optional add-ons or premium channels.
3. Refund Process
- Request a Refund: Contact our customer support team via [Insert Contact Information] to initiate a refund request.
- Provide Details: Include your account number, service issue, and proof of payment for verification.
- Processing Time: Refunds will be processed within [Insert Number of Days, e.g., 7-10 business days] of approval and issued via the original payment method.
4. Cancellation Policy
- Monthly Plans: Cancel anytime, but refunds will only be issued for unused full months of service.
- Annual Plans: Refunds for annual subscriptions will be prorated based on the unused portion of your plan.
5. Contact Us
If you have any questions about this Refund Policy or need assistance, please contact us:
CableTVInternet
Email: info@cabletvinternet.site
Phone: 8886463809
By subscribing to our services, you agree to this Refund Policy.